How Will Retailers Solve Return Issues?

E-Commerce sites are facing a major logistical issue: returns. Return rates for e-commerce purchases are between 25% and 30%, compared with just 9% for in-store purchases. But, consumers have high expectations. If they return goods they want refund or store credit. Giving a refund or store credit as well as paying to ship and restock […]

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The Healthcare Industry Still Uses Paper

According to Business Insider, “Relative to many other sectors around the globe, the US healthcare industry has been notoriously slow to embrace new payment systems and processes.” In fact, 77% of healthcare providers are still using paper-based patient billing methods. This unfortunately causes confusion, inefficiencies, and security issues among stakeholders. This video was produced by […]

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Declining Traditional TV Usage Forces New Solutions To Traditional Distribution Models

Streaming takes over traditional TV, causing streaming bundles to become more popular. According to Business Insider, these bundles hope to help media fragmentation, cord-cutting and high consumer costs. Traditional TV has fallen across every demographic but especially among young viewers. This decline demands new solutions to the traditional distribution model. Some solutions has been to […]

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US Online Grocery Adoption Is Lagging

According to Business Insider, the online grocery industry is struggling to catch on in the US. According to a report from Bain & Company and Google, just 3% of grocery spending occurring online in the country. This means the online grocery industry is lagging behind US retail as a whole, since e-commerce made up nearly […]

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How Healthcare Startups Are Changing The Healthcare Industry

According to Business Insider, “The healthcare industry is facing disruption due to accelerating technological innovation and growing demand for improved delivery of healthcare and lower costs.” The top five healthcare startups that are changing the healthcare industry are are AliveCor, Bay Labs, CorssCHx, Prognos, and Sensley. They plan on improving clinical operation workflows, cut costs, […]

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Stay Calm & Keep Shopping, E-Commerce Giants Help Avoid The ‘Retail Apocalypse’

According to a report by Business Insider, we’re not living through a ‘retail apocalypse’ thanks to e-commerce leaders like Amazon, Alibaba, and JD.com who, after driving other retailers out of business, are now focused on building their own brick-and-mortar locations. The preview of a research report from Business Insider Intelligence, which is definitely not an […]

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The Future Of Healthcare

The healthcare industry is facing disrupted. Mainly because of accelerated tech innovation and growing demand for improved, low cost healthcare. Tech startups are also seizing opportunities in areas the industry currently lacks. This includes genomics, pharmaceuticals, administration, clinical operations, and insurance. Regardless of their actions there is no question that technology is transforming how healthcare […]

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Could Amazon Squash UPS And FedEx?

Outside of the US Post Office, FedEx and UPS have dominated domestic delivery services for decades. Business Insider says that in total, in 2016 the USPS, FedEx and UPS were responsible for 95% of all e-commerce orders. But the tide is turning. E-Commerce sales have increased by 50% and are expected to rise more in […]

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Phones Are Preferred Payment Tools

According to Business Insider, “The digitization of daily life is making phones and connected devices the preferred payment tools for consumers — preferences that are causing digital payment volume to blossom worldwide.” This change is helping payments become seamless, more firms are boosting adoption, it builds and strengthen relationships between a company and their customer, […]

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Voice Technology Is Changing The Retail Industry

The retail industry is predicted to change because Voice assistants software. This includes Amazon’s Alexa, Google’s Assistant, Apple’s Siri, and Microsoft’s Cortana. There is interest in using voice assistants for commerce. Smart speakers are now household staples and can be used to make purchases. Business Insider says this is quickly becoming a preferred method of […]

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2018 Big Tech Predictions

Technology is a part of life and ever growing. Business Insider recently list their biggest tech predictions of this year. They believe smartphones are taking over as the dominant shopping device. They also believe viewers will continue to move away from TV to digital and streaming platforms. They also believe cryptocurrencies will become more widely […]

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Patients Becoming Active Participants In Their Own Health

Business Insider reports that the consumerization of healthcare is creating a shift in patients’ preferences, behaviors, and expectations of health services. Patients are transforming from passive recipients of healthcare services to active participants in their own healthcare. According to a 2018 Kaufman Hall survey, the vast majority of healthcare providers have not adjusted their services […]

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As Online Purchases Grow, Bank Lose Ground

Housing costs, utilities, taxes, insurance, and loans cost US adults an estimated $3.9 trillion last year. Companies have notices that customers are moving away from paying bills via check or cash. Most all bill paying adults pay online through banks, billers themselves, or using a third-party app. Thanks to familiarity with digital payments, there is […]

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